Your vacation in Klausen
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Useful information for your stay at the Schmuckhof

Your vacation should be as pleasant as possible

Inclusive services
  • Rich breakfast buffet with local South Tyrolean products
  • South Tyrol Guest Pass: Free use of all public transport and museums
  • Free parking directly at the property
  • Free Wi-Fi in all rooms and public areas
Arrival, departure and parking

Arrival from 2.30 p.m., departure until 10.00 a.m. We are happy to offer you an early check-in or late check-out, depending on availability.

Please note the directions to the Hotel Schmuckhof. The navigation system does not always know the exact address to the in-house parking lot.

 

Dogs & Pets

Dogs are welcome upon request and only in selected room categories.
For your dog's stay, we charge between €25 and €35 per night (food not included), depending on the dog's weight.

Dogs are welcome in the restaurant. Please note, however, that they are not permitted in the swimming pool area, on the sunbathing lawns, or in the wellness area.

We kindly ask for your understanding that we can only accommodate dogs with a body weight of up to 40 kg.

Cancellation conditions
  • Up to 7 days before arrival: free cancellation, no fees apply.
  • 6 to 1 day before arrival: 60 % of the total booking amount will be charged as a cancellation fee.
  • On the day of arrival: 100 % of the total booking amount will be charged as a cancellation fee.
  • Early departure, late arrival, or no-show: 100 % of the price for the booked but unused nights will be charged.
Forms of payment

The bill can be settled upon departure in cash, by debit card, or by credit card (Visa or Mastercard).
Please note that we do not accept American Express (AMEX) or Diners Club cards.

 

Lost and found

With all the hustle and bustle of departure, it can of course happen that a piece of luggage or other personal item is forgotten. We are happy to take care of reuniting the forgotten piece and its owner. To make this easier, please use the following form:

 

A little piece of Klausen