With all the hustle and bustle of departure, it can of course happen that a piece of luggage or other personal item is forgotten. We are happy to take care of reuniting the forgotten piece and its owner. To make this easier, please use the following form:
If you cancel up to 7 days before arrival, there are no additional cancellation costs. In the event of cancellation within 6 to 1 day before arrival, a fee of 50% of the total amount booked will be charged. In the event of cancellation on the day of arrival, a fee of 90% of the total amount booked will be incurred. In the event of early departure, late arrival or no-show, cancellation fees of 90% apply to the days booked but not used. Covid travel restrictions: In the event of lockdown, red zone, quarantine, bookings can be canceled free of charge.